Shipping
How and where we ship your Status Health kit, and what to expect after you order.
Where we ship
We currently ship within the United States. We don’t offer international shipping at this time.
States we cannot ship to. We are not currently able to ship test kits to New York, New Jersey, or Rhode Island. These states have additional legal requirements for at-home blood tests, such as a physician’s order for the test or analysis by a laboratory holding a state-specific licence, that our service does not currently include. Orders with a shipping address in these states cannot be placed at checkout; if one reaches us another way, we will let you know and refund it in full. If the requirements in these states change, we will update this page.
Processing times
Orders are typically processed within 3 business days. Orders placed on weekends or public holidays are processed the next business day.
Shipping & delivery times
Estimated delivery is 5–7 business days after processing. Delivery times are estimates and can vary with location, carrier delays, and seasonal demand.
Shipping costs
Any shipping cost is calculated and shown at checkout before you confirm your order. Free-shipping offers, where available, are shown on the website or at checkout.
Order tracking
When your order ships, we’ll email you a confirmation with tracking details where tracking is available.
Incorrect addresses
Please make sure your shipping address is correct at checkout. We can’t be responsible for delays or failed delivery caused by an incorrect or incomplete address.
Delays, lost or damaged items
We’re not responsible for delays caused by carriers, weather, or other factors outside our control, but we’ll always do our best to help. If your order arrives damaged or seems lost in transit, contact us through our contact page within 5 days of the expected delivery date.